Purpose of the concierge line
The concierge line is organisational accompaniment of a private person’s instructions: receiving the task, clarifying lawfulness, selecting a performer, agreeing a time-limit and giving notice of progress. It is a contract for services for consideration (or an intermediary contract) with the operator or with an engaged performer — not an agreement on the provision of legal assistance.
The concierge does not give a legal position on a case, does not replace defence counsel and does not use advocate’s secrecy as a cover for household instructions. If the task requires an advocate — the enquiry is directed to the advocate-selection contour.
Chapter 39 of the Civil Code of the Russian Federation — contracts for services for consideration; Chapters 49, 51 and 52 — mandate, commission and agency, depending on the actual model. The Advocacy Law does not apply to the concierge line while it does not practise advocacy.
