Legal

Privacy Policy

How The Kremlin House of Justice processes personal data of visitors, clients and cabinet users.

Revision dated 18 August 2026

This Policy explains how the Kremlin House of Justice (the “Bureau”, “we”) processes personal data of visitors to kremlinpravo.ru, of clients, and of other persons granted access to the personal cabinet and the Bureau’s application.

How to contact us

For personal-data requests write to info@kremlinpravo.ru or call the concierge line published on the site. Please state your name and a reply channel.

We reply within 10 business days of receipt, unless a different period is set by law.

What personal data means

Personal data is any information that identifies a natural person. We process only the categories listed in this Policy, and information you provide under a mandate (including information protected by attorney–client privilege, in the regime set by advocacy law).

Consent may be given through website forms, cabinet registration, the legal-services agreement, and other means provided by this Policy and by law.

How we process personal data

Processing is both automated (site, cabinet, email, operational notices) and non-automated (paper files). Operations are limited to:

  • collection
  • recording
  • organisation
  • accumulation
  • storage
  • updating
  • retrieval
  • use
  • disclosure (provision, access) in the cases stated in this Policy
  • anonymisation
  • blocking
  • erasure and destruction

Your rights

While we hold your personal data you may exercise the rights under Federal Law No. 152-FZ, including:

AccessYou may request information about the data we process and obtain a copy in an accessible form.
RectificationYou may require inaccurate or incomplete data to be corrected.
Withdrawal of consentYou may withdraw consent. Withdrawal does not affect processing already performed and does not cancel the Bureau’s duty to keep the advocacy file for the statutory period.
ErasureYou may ask us to delete data except where law or the agreement requires retention (including case materials and attorney–client privilege).

If you give us data of a third person (relative, attorney-in-fact, party to a dispute), you confirm that the person is informed and consents, or that you have another lawful basis. Legal assistance may become impossible if necessary data is withdrawn or deleted.

Data we process

Data you enter in site and cabinet forms:

  • surname, given name, patronymic
  • email address
  • telephone number
  • profile photograph — if you upload one
  • the substance of your enquiry, including voice messages
  • particulars needed for the agreement and settlements

Data about visits and cabinet use:

  • device type and browser
  • network address
  • cookies and similar technical identifiers
  • sign-in log (time, success or failure)

Data provided by another cabinet user: for example when a Bureau officer invites a client or names a contact for joint work on a matter.

Case files, documents, correspondence, voice messages and transcripts, and the emergency contact circle are processed under attorney–client privilege and only within the mandate.

Purposes and retention

We process data in order to:

  • receive and qualify a request for legal assistance
  • create and administer an account in the cabinet and the Bureau application
  • conclude and perform the legal-services agreement and run the matter
  • send progress notices, hearing reminders and cabinet messages
  • keep the site and cabinet stable and secure
  • comply with law, including advocacy legislation
  • compile anonymised visit statistics

Retention lasts until the purpose is achieved or consent is withdrawn — whichever is earlier, unless law requires a longer period. Enquiries without an agreement are kept for up to three years from last contact. Agreement and matter data follow advocacy-file and limitation periods. Thereafter data is destroyed or anonymised except where retention is mandatory.

Disclosure to third parties

We do not sell personal data or pass it to others for their advertising. Disclosure is possible:

  • where the law so requires (court, investigators — within procedure and subject to attorney–client privilege)
  • to infrastructure contractors (mail, hosting, secure notices) — only to the extent the cabinet and communications cannot work without them
  • with your consent — to persons you named (trusted persons, emergency circle)

Card checkout is not enabled on public site pages. Fee indications appear in the cabinet; terms are in the agreement.

Security

We protect data against disclosure, loss and unauthorised access: encrypted connections, access control, non-reversible password storage, and a limited circle of staff admitted to client materials.

If a personal-data breach occurs, the Bureau:

  • notifies the competent authority (Roskomnadzor) within 24 hours where the law so requires
  • informs affected persons within a reasonable time not exceeding 72 hours, unless this would conflict with an investigation or a direct statutory bar
  • completes an internal review within 72 hours and reports the outcome to the authority where the law so requires

Attorney–client privilege

Information relating to legal assistance is protected by attorney–client privilege. This Policy does not narrow the Federal Law on advocacy. A deletion request cannot force the Bureau to destroy a file earlier than the law allows.

Cookies and statistics

The site may use visit counters (including Yandex.Metrica and, if enabled, Google Analytics). You may disable cookies in the browser; some site functions may then be limited.

Changes

The current version is always published on this page. Continued use of the site and cabinet after a new version is posted constitutes acceptance, unless the law requires a fresh consent.