Practice

Consumer Rights

Defective goods and services, refunds, pre-trial claims and court.

Many consumer disputes resolve at the claim stage — if the claim is built correctly.

Typical matters

  • Returns and exchange
  • Defective service
  • Penalties and damages

How we work

  1. 1. Call or on-site intake under mandate

    We review the situation, documents and risks. No off-the-shelf packages — only a focused conversation.

  2. 2. Position and plan

    We define the mandate: what counsel handles directly, what we engage from investigative and security support.

  3. 3. Execution to result

    Court, negotiations, agencies — status is clear; contact via your chosen channel.

Possible outcomes

  • A clear legal position and realistic forecast
  • Documents and representation within the mandate
  • Coordination with adjacent support (investigations, security, assets) where needed

Questions

How do we start?
Request a callback on the Site or write via WhatsApp / Telegram. We will agree on contact format and mandate.
Do you work across Russia?
Yes. Base — Moscow; geography — all of Russia: on-site visits and online under mandate.
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